Attend Our Upcoming Webinar on Driving Growth with Innovation in Customer Experience

As the pace of digital transformation accelerates, customer expectations are evolving faster than ever. Businesses that thrive are those that not only keep up but also lead with intuitive, inclusive, and tech-enabled experiences.

Zest is committed to helping businesses grow by delivering seamless solutions across the payment value chain. In line with this, Zest is partnering with the Fintech Association of Nigeria to host a virtual roundtable focused on reimagining customer experience as a driver of business growth.

The roundtable brings together thought leaders across industries to examine how innovation is reshaping the way companies engage, serve, and retain customers in today’s dynamic landscape.

Event Title: Driving Growth with Innovation in Customer Experience
Date: Thursday, July 17, 2025
Time: 12:00 PM (WAT)
Platform: Zoom
Registration: Register here

This high-impact session is designed to spark relevant and actionable conversations around innovation, agility, and responsiveness in solution delivery. Attendees will hear from industry experts spanning fintech, banking, lending, consulting, and startups, each offering insights from their sector’s unique challenges and advancements.

The format is a moderated panel discussion, with each speaker unpacking key strategies that enable businesses to deliver outstanding, future-ready customer experiences.

This roundtable isn’t just another industry event; it’s a front-row seat to the future of customer experience. Whether you're leading a team, building a brand, or developing digital solutions, you’ll gain:

• An opportunity to engage with forward-thinking experts
  Hear from experts in fintech, consulting, and beyond as they share real-world experiences and tested strategies.

• Discover practical strategies for delivering inclusive, tech-enabled customer experiences
  Learn how to apply data, automation, and design thinking to build customer journeys that are not only seamless but human-centred.

• Understand how data leads to customised customer experiences
  Discover how businesses are leveraging analytics to understand customer needs and deliver tailored interactions.

• Enhance customer journeys through seamless omnichannel experiences
  Examine how integrated digital and physical touchpoints are improving consistency across the customer lifecycle.

• Support adaptive customer support models
  Explore flexible and responsive support strategies that reflect how customers prefer to engage today.

This session is ideal for product owners and managers, marketers, CX leaders, startup founders, and innovation teams looking to sharpen their edge in a competitive market.

Don’t miss this opportunity to learn how innovation is shaping customer experience, and how your business can lead the charge. Secure your spot today.